Emotion Analysis and Detection during COVID-19

Understanding emotions that people express during large-scale crises helps inform policy makers and first responders about the emotional states of the population as well as provide emotional support to those who need such support. We present COVIDEMO, a dataset of similar to 3,000 English tweets labeled with emotions and temporally distributed across 18 months. Our analyses reveal the emotional toll caused by COVID-19, and changes of the social narrative and associated emotions over time. Motivated by the time-sensitive nature of crises and the cost of large-scale annotation efforts, we examine how well large pre-trained language models generalize across domains and timeline in the task of perceived emotion prediction in the context of COVID-19. Our analyses suggest that cross-domain information transfers occur, yet there are still significant gaps. We propose semi-supervised learning as a way to bridge this gap, obtaining significantly better performance using unlabeled data from the target domain. We make our code and data available at https://github.com/tsosea2/CovidEmo.

Why Do You Feel This Way? Summarizing Triggers of Emotions in Social Media Posts

Crises such as the COVID-19 pandemic continuously threaten our world and emotionally affect billions of people worldwide in distinct ways. Understanding the triggers leading to people's emotions is of crucial importance. Social media posts can be a good source of such analysis, yet these texts tend to be charged with multiple emotions, with triggers scattering across multiple sentences. This paper takes a novel angle, namely, emotion detection and trigger summarization, aiming to both detect perceived emotions in text, and summarize events and their appraisals that trigger each emotion. To support this goal, we introduce COVIDET (Emotions and their Triggers during Covid-19), a dataset of ~1, 900 English Reddit posts related to COVID-19, which contains manual annotations of perceived emotions and abstractive summaries of their triggers described in the post. We develop strong baselines to jointly detect emotions and summarize emotion triggers. Our analyses show that COVIDET presents new challenges in emotion-specific summarization, as well as multi-emotion detection in long social media posts. © 2022 Association for Computational Linguistics.